Below are some of the frequently asked finance questions we get asked.
Do you have industry qualifications and training?
Our team holds all relevant industry qualifications and are fully accredited with the Mortgage & Finance Association of Australia (MFAA), the peak professional body for finance brokers in Australia. MFAA members operate at higher standards in education, ethics and experience than required by the industry in general.
Do you have experience dealing with health professionals?
Our team has years of experience providing specialist advice to healthcare professionals as both bankers and finance brokers. Our experience on ‘both sides of the fence’ provides us with unique insight into the workings of the banks. This provides us with a real edge when negotiating with funders on your behalf.
Is there a fee for your service?
We are paid upfront and trail commission from the lenders which is disclosed upfront in our Credit Guide. If we do charge a fee for any service this is clearly set out and will need to be agreed by you before we proceed.
What is your customer service promise?
We will act in your best interest.
We will aim to secure you the most suitable product.
We will provide you with honest and frank advice.
How does your service work?
As an independent specialist broker, our responsibility is to serve your interests.
We act as your advisor, negotiating with the lenders to secure the best rates and the most favourable terms on all your lending requirements. We make sure you get the right product for your circumstances and we manage the process from start to finish.
In getting this done we work your hours with as little disruption to you as possible as we know as a healthcare professional you value your time.
The result is that we can secure you genuine financial savings without requiring you to spend considerable time and effort in researching the market.
Why shouldn’t I just go directly to my bank for assistance?
We act for you and not the bank. We will provide you with the right solution for you regardless of who the lender is.